Services That Set Us Apart
Both of our shops offer free loaner cars (some restrictions apply) to those who do not carry coverage for rental reimbursement on their insurance policy. Our commitment is to never leave you stranded!
If you would like a quick "ball-park" estimate, you can submit photos and a description of the damage to our shops. These estimates are not guaranteed accurate. For a more accurate estimate, you will need to bring your vehicle in for an in-person damage appraisal. Click here to submit your photos.
We offer customers 90-day interest free financing (restrictions apply) that enables them to keep driving and make planned payments. Click here for more information.
If it is more convenient for you, we can accommodate your busy schedule. Just call us ahead, and we will work with you for a more convenient drop-off or pick-up time. You can even make an appointment for your estimate after hours, or drop off your vehicle after hours.
We provide each customer and repair that qualifies with a written warranty that will guarantee our body and paint work for as long as you own the vehicle. Our warranty does not cover defects or damages related to rust, abuse, a subsequent collision or theft, stone chips, scratches, improper care and/or maintenance. Click one of the links below to view the entire warranty for the respective location.
Hilltop Warranty West Hills Warranty
Call us first, and we will assist you with your insurance claim. We offer the convenience of superior VIP service. "One call does it all", includes making arrangements for your tow or rental car, providing a free loaner or free shuttle. In some cases, we provide Mobile Estimating. We work with your insurance agent or insurance company to arrange Express Repair Service. In most cases, we are able to support customers within a 50 mile radius.
Working directly with all insurance companies takes the worry and guesswork out of your claim. We handle the complete claims process, from initial estimates, uploading digital photos and estimates, and providing final billing directly to your insurance company.
Nobody plans to be in an accident, so when they are, they will have questions. Be informed. Let us help you understand the ramifications of making a claim before you make one. We will help you decide the best course of action after an accident. Why file a claim if you don't need to?
Not all accidents require full auto body repair and paint, so we also offer paintless dent repair. Paintless Dent Repair (PDR) is a process that removes minor dents without sanding, filling or painting. No painting means less waiting and no worries about paint matching. Typically, PDR takes less than a day and costs a fraction of conventional body work. Repair may vary according to dent size. PDR is also environmentally friendly, using only tools, never paint. We will always recommend what is best for our customers.
Not only do we provide complete professional auto detailing services, be we also provide Complimentary Mini-Detail, prior to delivery of every car. Inquire at each location for the detailing services that are available in your area.
We utilize the best, most up-to-date equipment to ensure that your vehicle is repaired to "better-than" factory standards.
If you would like your vehicle towed to Hilltop Collision, please call (503) 722-5885.
If you would like your vehicle towed to West Hills Collision, please call (503) 245-9030.
Used car buying can be scary. Over the past 10 years, over 190 million cars were repaired. Undisclosed repairs can be your worst nightmare. As part of our commitment to customer service and safety, we offer our clients a FREE Pre-purchase Inspection. This is a limited inspection, and covers only the body of the vehicle, not mechanical. Our experts know cars, and know what to look for--they are looking out for you. Over half of the vehicles we have inspected had prior repairs, and most of these were of poor quality. We can help you make an informed purchase. This service is available by appointment only, subject to availability.
We believe in rewarding our previous customers when they refer new customers to us. Please let us know who you referred to us, so that we can send a referral Thank You gift to you (after the repair work is completed). The best recommendation we can receive is a referral from you. Click here to Refer a Family Member or a Friend.